At Pulse Studio, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, https://pulsestudio.website, and when you engage with our Facebook and Google lead ads. This policy applies to users in Australia, the United Kingdom (UK), and the United States (USA).
1. Information We Collect
We may collect personal information directly from you when you: Complete a form on our website Engage with our lead ads on platforms such as Facebook and Google Contact us via phone, email, or other communication channels Personal Information We Collect:
Name
Contact information, such as email address and phone number
Company name (if applicable)
Website URL
Any other information you provide in your inquiry
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide you with requested information or services Send you updates, promotional content, and relevant offers, if you have opted in Improve our website, services, and advertising campaigns Analyze the effectiveness of our marketing campaigns on platforms like Facebook and Google Comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations: Service Providers:
We may share your data with trusted third-party service providers who assist us with operations, including website hosting, analytics, and customer relationship management. Legal Requirements: We may disclose your information as required by law, in response to a valid request from a government or regulatory authority, or to protect our rights.
4. Lead Ad Services (Facebook and Google)
When you engage with our lead ads on Facebook or Google:
Facebook Lead Ads: Your information is collected directly on Facebook's platform and securely transferred to us. We use this information solely to follow up on your inquiry.
Google Lead Ads: Your information is collected directly on Google’s platform and securely transferred to us for the purposes described in this policy.
Both Facebook and Google may also collect and process data according to their own privacy policies. We encourage you to review their privacy policies for additional information.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When we no longer need your information, we securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have rights regarding your personal information:
Access: Request access to the personal information we hold about you.
Correction: Request corrections if you believe any personal information we hold is inaccurate.
Deletion: Request deletion of your personal information, subject to legal requirements.
Opt-Out: Opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the details provided below.
7. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.
8. International Data Transfers
Your personal information may be transferred and processed in countries outside your country of residence, including the USA, UK, and Australia. We ensure that any international transfers of your data comply with applicable data protection laws.
9. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience, analyze website performance, and tailor content to your interests. You can control your cookie preferences through your browser settings.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date at the top of the policy will be revised.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Pulse Studio
Email: sales@pulsestudio.website
Phone: 480 029 214
Address: 230 Collins St, Melbourne Vic 3000